Complaints

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Criticalopen

Greystar Property Management refused to return $2,400 security deposit

After living at their property for 3 years with no issues, they claimed 'excessive wear and tear' and kept my entire deposit. The apartment was spotless when I left. I have photos to prove it. They're refusing to provide itemized deductions as required by state law.

Property ManagementLos Angeles, California
847
156
12453
3 months ago
Highinvestigating

HOA fined me $500 for parking my car in my own driveway

Our HOA has gone completely overboard. They fined me for parking my Toyota Camry in my driveway because it was 'not in the garage.' My garage is full of storage because the HOA won't let us have a shed. This is beyond absurd.

HOAAustin, Texas
1203
289
18762
3 months ago
Criticalopen

Landlord entered my apartment without notice 4 times this month

My landlord keeps entering my unit without the legally required 24-hour notice. He claims he's 'checking the HVAC' but I've caught him going through my kitchen cabinets. I feel completely violated in my own home.

LandlordsBrooklyn, New York
567
92
8934
3 months ago
Criticalresolved

Moving company held my furniture hostage for extra $1,200

Two Men and a Truck quoted me $800 for my move. When they arrived at my new place, they demanded an additional $1,200 or they wouldn't unload. I had no choice but to pay. This is extortion.

Moving CompaniesMiami, Florida
2341
412
34521
3 months ago
Criticalinvestigating

Contractor took $15,000 deposit and disappeared

Hired ABC Renovations to remodel my kitchen. Gave them $15,000 as a deposit. They did some demo work and then stopped showing up. Won't return calls or texts. Found out they've done this to at least 5 other homeowners in our area.

ContractorsChicago, Illinois
1876
267
28934
3 months ago
Criticalopen

Real estate agent lied about flood zone to close the sale

Our agent told us the property was NOT in a flood zone. First year, we got flooded and found out we're in Zone AE. Insurance is now $4,000/year extra. Agent refuses responsibility.

Real EstateNew Orleans, Louisiana
934
145
15678
3 months ago
Criticalopen

Property manager ignoring mold problem for 6 months

I've reported black mold in our bathroom ceiling 12 times. They keep 'scheduling' maintenance that never shows up. My kids have developed respiratory issues. I have documentation of every request.

Property ManagementAtlanta, Georgia
1567
203
21345
3 months ago
Criticalinvestigating

HOA president using funds for personal expenses

I obtained HOA financial records through a formal request. The HOA president has been using community funds for personal vacations, dinners, and even a new TV. Over $23,000 in the past year alone.

HOAPhoenix, Arizona
3456
567
45678
3 months ago
Criticalopen

Maddox Properties kept my $1,200 security deposit with fake charges

Lived at Oak Tree Apartments managed by Maddox Properties for 2 years. Left the apartment spotless with photo documentation. They kept my entire deposit claiming damage that did not exist. This is theft!

Property ManagementMobile, Alabama
234
67
4521
3 months ago
Criticalinvestigating

Black mold at Plantation Apartments making my family sick

Reported black mold in our unit at Plantation Apartments 4 months ago. They sent someone who painted over it. Now my kids have breathing problems. This is a health hazard and they refuse to properly remediate.

Property ManagementMobile, Alabama
189
45
3234
3 months ago
Criticalopen

Oak Tree Apartments security gate broken for 6 months - cars being broken into

The security gate at Oak Tree Apartments has been broken since October. My car and my neighbor's cars have been broken into multiple times. Management says they're 'working on it' but nothing happens. We pay for secure parking!

Property ManagementMobile, Alabama
1567
238
28760
3 months ago
Criticalinvestigating

Plantation Apartments electrical fire hazard - exposed wires everywhere

Unit 204 at Plantation Apartments has exposed electrical wires in the kitchen and bathroom. Reported to management 8 times over 5 months. They sent an unlicensed handyman who taped over the wires with electrical tape. Fire marshal needs to inspect this death trap.

Property ManagementMobile, Alabama
2341
412
34521
3 months ago
Criticalopen

Oak Tree electrical panel sparking - management ignoring emergency

The main electrical panel in my unit is literally sparking when you turn on the AC. Called emergency maintenance 3 times. They said 'we'll get to it.' This could burn the whole building down. I have video evidence.

Property ManagementMobile, Alabama
1876
289
41234
3 months ago
Criticalinvestigating

Raw sewage backing up into Plantation Apartments units for WEEKS

Building C at Plantation Apartments has had raw sewage backing up into ground floor units for 3 weeks. The smell is unbearable. Children are getting sick. Management says the plumber is 'scheduled' but no one ever comes. This is a public health emergency!

Property ManagementMobile, Alabama
3456
567
52341
3 months ago
Criticalopen

Oak Tree Apartments flooded my unit - destroyed everything I own

Upstairs neighbor's toilet overflowed due to building plumbing issues. Management knew about the plumbing problems for months. My entire apartment flooded. Lost furniture, electronics, clothes - over $15,000 in damage. They're refusing to compensate or even fix the plumbing.

Property ManagementMobile, Alabama
2134
345
38976
3 months ago
Criticalopen

Maddox Properties owes my plumbing company $47,000 - REFUSING TO PAY

I own Mobile Plumbing Solutions. Did emergency plumbing work at 6 Maddox properties over 4 months. They keep 'losing' invoices and making excuses. $47,000 outstanding. Other contractors in Mobile have the same story. They USE small businesses then don't pay!

ContractorsMobile, Alabama
4521
678
67834
3 months ago
Criticalopen

Plantation Apartments stiffed my electrical company for $23,500

Gulf Coast Electric here. Rewired 3 buildings at Plantation Apartments. Completed work in January. It's now March and they've paid NOTHING. Won't return calls. Lawyer letters ignored. This is destroying my small business. WARNING TO ALL CONTRACTORS!

ContractorsMobile, Alabama
3876
534
54321
3 months ago
Criticalinvestigating

Oak Tree Apartments refuses to pay HVAC contractor - $31,000 owed

Alabama Comfort HVAC. Installed 12 new AC units at Oak Tree. Work completed, inspected, approved. Payment? 'The check is in the mail' for 4 months now. My employees need their paychecks. These people are CROOKS who prey on local businesses!

ContractorsMobile, Alabama
2987
423
45678
3 months ago
Criticalinvestigating

Roach infestation so bad at Plantation I found them in my REFRIGERATOR

I've lived in some rough places but Plantation Apartments takes the cake. Roaches in the fridge, in the microwave, in my kids' beds. Reported monthly for a year. They send someone to spray water (I tested it - just water) and nothing changes. Health department needs to shut this place down.

Property ManagementMobile, Alabama
4123
612
71234
3 months ago
Criticalopen

Bedbugs spread to entire building at Oak Tree - management did NOTHING

One unit got bedbugs and management refused to treat the building. Now the entire 3rd floor has them including my unit. They want ME to pay for treatment! $1,400 for something their negligence caused. Had to throw away my mattress and furniture.

Property ManagementMobile, Alabama
2654
389
38765
3 months ago
Criticalopen

Maddox Properties kept $2,800 deposit - apartment was SPOTLESS

Lived at Oak Tree (Maddox property) for 3 years. Never late on rent. Left the apartment cleaner than when I moved in. Professional cleaning receipt. Video walkthrough. They still kept my entire $2,800 deposit claiming 'damages' with no itemization. This is THEFT.

Property ManagementMobile, Alabama
3234
478
52341
3 months ago
Criticalinvestigating

Plantation Apartments charging tenants for pre-existing damage

Got my move-out statement. Being charged $1,200 for 'carpet damage' that was there when I moved in. I have photos dated from move-in day proving the stains existed. They lose all move-in inspection forms conveniently. Class action forming - DM me.

Property ManagementMobile, Alabama
2876
401
43210
3 months ago
Criticalinvestigating

Oak Tree management harassing me after I reported code violations

After I called the health department about the mold, Oak Tree started citing me for BS violations. Trash can 'too close' to building. Car 'parked wrong.' They're trying to evict me in retaliation. This is illegal retaliation and I have a lawyer.

Property ManagementMobile, Alabama
1987
312
34567
3 months ago
Criticalopen

No heat for 3 weeks in JANUARY at Plantation - elderly mother hospitalized

Furnace broke January 5th. It's now January 26th and still no heat. My 78-year-old mother lives with me. She got pneumonia and was hospitalized for 6 days. Plantation refuses to provide space heaters or fix the problem. This almost killed her.

Property ManagementMobile, Alabama
5234
723
89123
4 months ago
Criticalresolved

AC broken for entire summer at Oak Tree - 95+ degree apartment

June through August with no AC in Mobile, Alabama. Temperatures inside hit 98 degrees. Multiple emergency calls ignored. They finally sent someone in SEPTEMBER who said the whole unit needs replacing. My electricity bill tripled from running fans 24/7.

Property ManagementMobile, Alabama
3456
512
67890
9 months ago
Criticalinvestigating

Brown water coming out of faucets at Plantation for MONTHS

The water at Plantation Apartments looks like coffee. Children, pregnant women, everyone drinking this. Management says it's 'minerals' and 'safe.' Had it tested - high iron and unknown contaminants. They refuse to fix the pipes or provide bottled water.

Property ManagementMobile, Alabama
4567
634
78234
3 months ago
Criticalopen

Maddox Properties owes local painters $18,000 - 6 months overdue

Southern Paint Pros here. Painted 40+ units for Maddox Properties at Plantation and Oak Tree. Completed August 2025. Not a single payment received. They keep saying 'accounting issues.' Meanwhile I had to lay off 2 employees. DO NOT WORK FOR THESE PEOPLE.

ContractorsMobile, Alabama
3123
456
51234
3 months ago
Criticalopen

Landscaping company owed $12,500 by Oak Tree management

Green Thumb Landscaping. Monthly contract for Oak Tree Apartments lawn care. Haven't been paid since October. That's 5 months of work - $12,500. When I stopped service they threatened to sue ME for breach of contract. Unbelievable.

ContractorsMobile, Alabama
2345
312
34567
3 months ago
Criticalinvestigating

Roofing company $67,000 in the hole after Plantation job

Mobile Roofing Solutions. Major roof repair project at Plantation. 3 buildings. Materials alone were $45,000 out of pocket. Labor, equipment, insurance - total $67,000. They approved everything, signed off on completion, and then... nothing. Ghost. My company may not survive this.

ContractorsMobile, Alabama
5678
823
92341
3 months ago
Criticalinvestigating

Staircase collapsed at Oak Tree injuring 2 residents

The metal staircase on Building B partially collapsed last Tuesday. Two residents injured, one seriously. We've been complaining about those rusty stairs for YEARS. Management did nothing. Now someone almost died. Lawyer contacted, lawsuit incoming.

Property ManagementMobile, Alabama
6234
934
112345
3 months ago
Criticalopen

Plantation fire alarms haven't worked in 2 YEARS

Had a small kitchen fire last week. Guess what didn't go off? The smoke detectors. Because they haven't worked in 2 years despite constant reports. We could have all died. Fire marshal has been notified. This place is a death trap.

Property ManagementMobile, Alabama
4876
678
78901
3 months ago
Criticalopen

Oak Tree raised rent 40% mid-lease - ILLEGAL

Signed a 12-month lease at $850/month. 6 months in they sent a letter demanding $1,190/month or eviction. That's a 40% increase MID-LEASE. This is completely illegal. They're betting tenants don't know their rights.

Property ManagementMobile, Alabama
3456
489
56789
3 months ago
Highinvestigating

Plantation Apartments denying applications based on where people work

Applied to Plantation with perfect credit, good income, references. Denied because I work at a 'nightclub' (I'm a bartender at a restaurant with a bar). This is employment discrimination. Filing with HUD and Fair Housing.

Property ManagementMobile, Alabama
2134
312
34567
3 months ago
Criticalopen

Maddox illegally locked me out over $50 late fee dispute

Rent was paid. They claim I owe a $50 late fee from 8 months ago (I don't). Without any notice or court order, they changed my locks. My belongings, my medications, my pets - all inside. Had to call police. This is ILLEGAL self-help eviction.

Property ManagementMobile, Alabama
3789
534
61234
3 months ago
Highopen

Security company owed $8,900 by Plantation - guards haven't been paid

SecureGuard Services. Contract for overnight security at Plantation. My guards are quitting because Plantation hasn't paid US so I can't pay THEM. $8,900 outstanding. Property now has no security because of their nonpayment.

ContractorsMobile, Alabama
1876
267
28901
3 months ago
Criticalopen

Appliance repair company warns: Maddox Properties doesn't pay

ApplianceFix Mobile. Just adding to the pile. Replaced refrigerators and stoves across multiple Maddox properties. Invoice: $14,200. Payment: $0. It's been 4 months. Fellow contractors - DEMAND PAYMENT UPFRONT or don't work for them!

ContractorsMobile, Alabama
2567
345
41234
3 months ago
Criticalinvestigating

Oak Tree mold so bad the walls are turning BLACK

Posted photos in comments. The walls in my bathroom and closet are literally BLACK with mold. Kids have chronic respiratory issues now. Doctor confirmed it's environmental. Oak Tree's solution? Paint over it. We need a class action.

Property ManagementMobile, Alabama
4321
612
73456
3 months ago
Criticalinvestigating

Toxic mold at Plantation put my baby in the hospital

My 8-month-old was hospitalized with severe respiratory distress. Doctors found mold spores in her lungs. The source? Our Plantation Apartments unit. I have medical records, mold test results, everything. They're going to pay for this.

Property ManagementMobile, Alabama
7234
1023
134567
3 months ago